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Careers

Careers at Royal Business Bank
An EEO and E-Verify Employer



Please send resume to:

Royal Business Bank
1055 Wilshire Blvd, #1200
Los Angeles, CA 90017
Attn: Human Resources

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Corporate Secretary - Los Angeles, CA

 Job Responsibilities:

  • Plans and executes Board of Directors and committee meetings.
  • Responsible for taking meeting minutes at all meetings.
  • Supports the technology used to prepare and distribute materials, conduct meetings, and facilitates other Board and committee activities while being mindful of privacy and confidentiality concerns.
  • Monitors corporate governance and other developments that the Board and/or its committees need to know and takes the steps necessary to comply with changing regulatory requirements.
  • Retains and organizes the corporation’s significant documents and records including Certificate of Good Standing, business licenses, and SEC Compliance paperwork.
  • Assists as the liaison and coordinator with advertising, media and public relations companies.
  • Performs stock transfer transactions and assist employees in stock trading.
  • Files Form 3 and Form 4 for directors and officers stock trades.
  • Answers shareholder questions.
  • Arranges investor meetings.
  • Assists with making travel accommodations for staff.
  • Performs executive assistant duties for the CEO and other members of the executive management team as needed.

Qualifications

Education:

  • Min Req BA/BS in Economics or Business Administration and 1 year of administrative experience in any field.

 Salary: $ 81,536.00/yr

 

International Trade Operations Manager Monterey Park, CA

Job Responsibilities

  • Manages the International Trade Operations Department. 
  • Ensures compliance according to the Latest Uniform Customs and Practice for Documentary Credits, International Chamber of Commerce, Uniform Rules for Collections, Uniforms Rules for Bank-to-Bank Reimbursements, The International Standby Practices 1998 and interbank guidelines.
  • Ensures quality services of the department to customers, account officers, branches, and correspondent banks.
  • Monitors and provides guidance to department staff, including training.
  • Coordinates structuring of credits for trade customers with account officers and provides technical advice to facilitate international trade transactions.
  • Approves daily trade transactions within approved authority and guidelines.
  • Reviews and assigns incoming/outgoing SWIFT messages.
  • Approves Foreign Exchange Remittance transactions.
  • Reviews and approves daily/monthly certifications and balances outstanding reports.
  • Reviews and approves monthly reports for senior management.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or international trade or equivalent required.

Experience:

  • Minimum 15 years of international banking experience including 5 years in management. 
  • Thorough knowledge of International Chamber of Commerce guidelines and rules, of trade payments including letters of credit, commercial and standby, and documentary collections.
  • Familiar with SWIFT and TELEX systems.

Skills and Abilities:

  • Ability to lead and motivate staff.
  • Excellent customer service and communication skills, both written and verbal.

Salary: $ 104,000/yr - $ 130,000/yr

 

New Accounts Representative Silver Lake, CA

Job Responsibilities

  • Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed.
  • Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
  • Maintains files on status of accounts and prepares appropriate branch reports.
  • Promotes and cross-sells the Bank's services and products.
  • Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
  • Backs up supervisor duties as needed.
  • Performs other duties as assigned.

Qualifications

Education:

  • High school graduate or equivalent.
  • Some college business classes preferred but not mandatory.

Experience:

  • 2-3 years branch operations experience in a banking environment.
  • Thorough knowledge of Bank products and services.

Skills and Abilities:

  • PC literate.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual (English/Spanish) may be required.

Salary: $ 45,760/yr - $ 49,920/yr

 

BSA Analyst Los Angeles, CA

Job Responsibilities

  • Assist in and perform the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
  • Assist in and perform investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
  • Assist in and perform investigations for cases elevated from monthly exceptions or targeted monitoring.
  • Assist in investigations for subpoenas received as well as accounts with OFAC and FinCEN 314a matches for unusual activity and document findings accordingly.
  • Prepare and file Suspicious Activity Reports (SARs) within regulatory timeframes and in accordance with BSA/AML Compliance policies and procedures.
  • Administer essential workflow functions such as: monthly exception distribution, documenting complex cases as well as ensuring that SAR narratives include all pertinent data elements.
  • Ensure all records are maintained in an organized manner and according to legally prescribed retention schedules.
  • Maintain tracking of monthly pending items and statistics in the BSA/AML Dept.
  • Participate in alert tuning exercises to enhance the effectiveness of the monitoring system.
  • Provide effective and accurate compliance support to the Bank’s business and operating units in connection with BSA/AML/OFAC matters.
  • Assist in the monitoring of new and revised BSA/AML/OFAC laws and regulations, including regulatory changes and new/emerging issues, assessing impact on the Bank, and implementing the changes.
  • Assist in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance.
  • Assist in providing training and support as needed.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience:

  • Minimum of 1 year of experience in BSA/AML analysis at a US Financial Institution.
  • Experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills and Abilities:

  • Excellent analytical, research, project management, and planning skills.
  • PC proficient.
  • Organized and detail oriented.
  • Strong written and verbal communication skills. 
  • Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $ 49,920/yr - $ 62,400/yr

 

Loan Assistant – Portfolio Management – Los Angeles, CA

Job Responsibilities

  • Answer the telephone (responds to routine loan officer or customer inquiries relative to account balance, loan balances and pay off request).
  • Perform general office administration duties.
  • Process daily activities for pay down transaction.
  • Process loan pay off requests and coordinate pay off with Note Department.
  • Process auto debit/ACH set up requests and coordinate set up with branch and COS.
  • Prepare weekly/monthly reports to internal department and upper management.
  • Follow up on past due payment/loan maturities/ tax delinquencies with borrowers.
  • Follow up on any loan exceptions.
  • Request insurance certificate from borrower or insurance agent.
  • Prepare verification of deposit / mortgage.
  • Assist the Portfolio Manager/Loan Portfolio Specialist in requesting financial report and other required documents from borrower per loan agreement.
  • Perform other duties as assigned.

Qualifications

Education:

  • College degree in accounting or business preferred but not mandatory. 
  • Bachelor’s degree in accounting, finance, economics, and international development studies is a plus.

Experience:

  • Minimum 1 – 2 years in customer service experience. 
  • Loan administration preferably in commercial lending and real estate loan.

Skills and Abilities:

  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented with the ability to function in a team environment.
  • Able to work in a fast paced environment while maintaining a high level of accuracy.
  • Bilingual (English/Mandarin or Cantonese) is a plus.

Salary: $ 42,000/yr - $ 52,000/yr

 

Loan Servicing Associate - Los Angeles, CA

Job Responsibilities

  • Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service.
  • Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
  • Assist customers and staff with loan-related inquiries.
  • Perform loan information maintenance.
  • Ensure compliance with all applicable government, investors, and bank regulations.
  • Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred but not mandatory.

Experience:

  • No experience required. 
  • Experienced in mortgage servicing lending is a plus.

Skills and Abilities:

  • Strong interpersonal and customer service skills.
  • Positive attitude.
  • PC proficiency in Microsoft Office.
  • Detail-oriented and follow-through skills. 
  • Bilingual (English/Mandarin or Cantonese) is a plus.

Salary: $ 45,760/yr - $ 49,899.20/yr


Loan Processor – Los Angeles, CA

Job Responsibilities

  • Communicate with borrowers, underwriters and loan officers to assemble file for underwriting.
  • Ensure that all of the documentation necessary to obtain loan approval has been received, reviewed and updated.
  • Review all files for completeness and accuracy prior to loan submission.
  • Review items needed on conditional approval.
  • Obtain and verify all underwriting and funding conditions.
  • Submit loan for final approval to underwriting.
  • Maintain a pipeline of loans and is responsible for the timely and compliant flow of loans until closing.
  • Perform other duties as assigned.

Qualifications

Education:

  • High school diploma or equivalent.
  • AA degree preferred.

Experience: Minimum 1-2 years of current mortgage loan processing experience.

Skills and Abilities:

  • Computer literate.
  • Effective verbal and written communication skills.
  • Excellent time management and organizational skills.
  • Knowledge of FNMA, FHLMC, VA and FHA guidelines.
  • Bilingual (English/Mandarin) preferred.

Salary: $ 49,899.20/yr - $ 62,379.20/yr


MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin may be preferred.

Salary: $ 2,000 base salary/month plus commission

 

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

 

Loan Documentation Specialist – Los Angeles, CA

Job Responsibilities

  • Prepare loan documentation for CRE, C&I, Construction, small business and SBA loans using Finastra/LaserPro or GoDoc Solution apps in accordance with terms of approved credit commitment and complying with Bank guideline, SBA SOP rules and other regulations.
  • Ensure correct input of borrowers and guarantors information as reflected in corporate and legal documents.
  • Prepare lender’s instruction letter for loan closing.
  • Review loan documentation prepared by attorney services against approved credit commitment.
  • Work closely with loan and underwriting officers to prepare loan documents for signature by borrowers and or guarantors.
  • Performs other Credit Administration duties as assigned.

Qualifications

Education: 

  • Degree in Business or Accounting.

Experience: 

  • Minimum two years of experience in lending or credit functions.
  • Experience in review of business structure and legal entity documents and advantage.

Skills and Abilities:

  • PC literate in MS Word and Excel.
  • Organized and detail-oriented with the ability to function in a team environment.
  • Bilingual (English/Mandarin) is a plus.

Salary: $ 48,796.80/yr - $ 61,006.40/yr  

 

Sr. Underwriting Officer – Los Angeles, CA

Job Responsibilities

  • Prepares and submits CCR/CCM/Memo for new, renewal, modification and extension with recommendations for approval from the Credit Officer, Chief Credit Officer, and CEO, and may require to present at loan committee base on the bank’s lending authority level approval limit. Ensure correct input of borrowers and guarantors information as reflected in corporate and legal documents.
  • Process all new commercial loan applications, gather and review borrower’s submitted financials and documents.
  • For real estate transactions, reviews property operating statements, leases, rent rolls, real estate schedules to perform detailed cash flow analysis using Cash Flow Analysis templates and Sageworks System. Performs stress testing scenarios on all the floating interest rate.
  • For C&I transactions, reviews cash flow cycles, conducts sensitivity analysis, evaluates Borrower’s cash flow and their ability to provide adequate debt coverage for the proposed transactions, as well as determine cushions of protections.  Analyze the industry outlook and risk assessment.
  • Completes risk ratings as mean to proactively mitigate potential risk associated with each asset within the portfolio. Underwriter has to have good understanding of the Bank’s policy & procedure and is able to accurately assign the risk rating on each loan.
  • Collaborative with Portfolio Managements to conduct routine annual loan reviews.
  • Works with R/O to ensure receipt timely financial statements, aging reports, tax returns, and personal financial statements, and then analyzes these often complex personal financial statements and personal tax returns of sponsors/guarantors, as well as their contingent debt.
  • Attends prospect calls with lending staff in order to gain a thorough understanding of the member/prospect and their business in order to determine the merits of specific loan requests and loan structure, as well as assist in the management of the member relationship.
  • Review appraisal and analyze collateral issue – conduct site inspection.
  • Conduct require loan reviews (annual credit review, watch list report and SAC).
  • Prepare and submit Reg B/HMDA/Credit logs.
  • Participate in audits as necessary.

Qualifications

Education: Bachelor’s degree in accounting, Finance, Economics, Business Administration, International Development, or other related disciplines.

Experience: 

  • Over 5 years of experience with CRE/Commercial Underwriting (various asset classes)
  • CRE/C&I/SBA experience preferred
  • Relationship/Portfolio Management experience preferred

Skills and Abilities:

  • Strong oral communication and writing skills for report analysis and presentation.
  • Must be able to interface with external clients, auditors, regulators, and executive management.
  • Must be versatile with willingness to learn.
  • Require BA/BS in Finance/Accounting/Economics.
  • Proficiency with Microsoft Word and Excel.
  • Strong Analytical Skills.
  • Familiarity with Sageworks is a plus.

Salary: $ 96,844/yr – 121,055/yr

Customer Service Representative Spring Mountain, NV

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

 

Customer Service Representative – (59th Street Branch) Brooklyn, NY

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

 

Customer Service Representative Elmhurst, NY

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

No Open Position at This Time.

MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • strong business development skills.
  • PC proficient in Word and Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin may be preferred.

$2,000 base salary/month plus commission

 

Relationship Manager – Chicago, IL

Job Responsibilities

  • Build positive and strong relationships with customers and develop new relationships that will be profitable and sustainable for the Bank.
  • Cross-sell Bank’s products and services.
  • Provide good financial solutions to effectively meet customer needs.
  • Lead negotiation of terms and conditions with borrowers and assist with structuring of credits as needed.
  • Support underwriting and credit monitoring as deemed necessary by Manager.
  • Coordinate, collaborate and communicate with internal partners and departments to ensure smooth processing of customer requests and to achieve positive results.
  • Participate in local community events or activities as needed to promote Bank’s brand
  • Comply with all Bank policies and procedures.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: 

  • 3 years of experience as a Relationship Manager or equivalent.
  • Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

  • Strong marketing skills, interpersonal abilities, customer service and communication skills.
  • Bilingual (English/Mandarin) is a plus.

Salary: $ 130,000/yr - $ 150,000/yr

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission






Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Updated: 4/14/2025