Careers

Electronic Banking Specialist – Buena Park, CA

Job Responsibilities

• Set up/input and maintain all electronic banking functions for business online banking, merchant remote deposit, business bill pay, ACH originations, business online wire, etc.
• Handle all electronic banking product offerings, processes and customer inquiries; provide high quality customer services.
• Respond to inquiries, internal and external, on product usage and system operations.
• Monitor and respond to online customer inquiries.
• Review ACH file transfer report.
• Review EBanking Daily Report – EBB/EBC.
• Review and delete inactive business online banking users on a semi-annual basis.
• Perform other duties as assigned.

Qualifications

Education: AA degree or equivalent

Experience: Bank branch operations experience; knowledge of banking regulations

Skills and Abilities:

• PC literate.
• Detail-oriented.
• Strong communication and customer service skills.
• Bilingual (English/Mandarin) a plus.

Salary: $ 43,680/yr - $ 52,000/yr

Business Systems Analyst – Buena Park, CA

Job Responsibilities

• Responsible for eliciting requirements using a variety of activities and tools.
• Leads the decomposition of high-level business and user requirements into functional requirements and quality attributes.
• Responsible for the creation of strategic and tactical direction of the initiative by facilitating requirements review and approval with business owners, project team and management.
• Responsible for developing, analyzing and creating communication content and implementing communication strategy including delivery of communications to project stakeholders. Independently, determines communication methods, frequency and audience.
• Develops and implements initiative’s/product’s vision and scope by defining and prioritizing sub activities, directing meetings as required, identifying operational impacts and creating mitigation plans, designing content of task outlines and user requirements, and clarifying and documenting processes, policies, and procedures.
• Evaluates moderate to highly complex business requirements and interprets them to design the technical specifications to support the business need.
• Co-facilitates requirements prioritization with project managers and/or Senior Business Systems Analysts.
• Facilitates and leads group sessions for problem solving, initiative planning, proposal creation, etc.
• Establishes the strategic direction of process and system improvements initiatives by working with business owners.
• Performs moderate to highly complex business analysis, reengineering, and work process improvement activities.
• Performs research and analysis for planned or proposed changes to business; based on this analysis, recommends course of action for implementation.
• Develops solutions of moderate to high complexity which requires regular use of ingenuity and innovation, and ensures solutions are consistent with organization objectives.
• Build out technology solutions, e.g., data gathering, system configuration, testing, etc. to meet stated business objectives.
• Provide project management support for technology initiatives.
• Assist employees with business processes and technology solutions in person, by telephone or through email communication.
• Works directly with vendors as needed.

Qualifications

Education: 4 years of college coursework in information technology/systems, business administration, or computer science (or equivalent experience).

Experience: 3-5 years full-time employed Information Technology experience and 3 years business technical analysis or project management experience.

Skills and Abilities:

• Knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, email administration, HTML, VoIP phone systems.
• Knowledge with configuring workstations, laptops, smartphones, and peripherals.
• Excellent verbal and written communication skills.
• Able to effectively communicate technical information with non-technical stakeholders.
• Strong interpersonal skills for collaborating with cross-function teams.
• Ability to build relationships with stakeholders at all levels of the organization.
• Strong attention to detail and organizational abilities.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in creating clear and concise documentation, such as business requirements, use cases, and technical specifications.
• Excellent customer service skills.

Salary: $ 75,000/yr - $ 85,000/yr

Information Security Officer – Buena Park, CA

Job Responsibilities

• Develop and implement security policies and procedures including user log-on and authentication rules, security breach escalation procedures, security auditing procedures, and firewall, IDS, file transfer, and encryption policies.
• Identify security risks in network infrastructure, systems, and facilities and develop course of action to remediate security risks.
• Recommend initiatives to enhance the bank’s cybersecurity posture, including threat intelligence, advanced analytics, and automated response mechanisms.
• Ensure tools and technologies are in place and being used effectively to reduce the risk of attacks against the network and systems, i.e., champion the threat intelligence program.
• Maintain knowledge of changing technologies and provide recommendations on emerging technologies such as artificial intelligence, block chain, tokenization, etc., and related security best practices.
• Enforce security policies and procedures by administering and monitoring security profiles, reviewing security violation reports, investigating security exceptions, updating and maintaining security control documentation.
• Support a culture of innovation within the security team and encourage the exploration and adoption of new tools and methodologies.
• Maintain reliable, up-to-date, information from government agencies and security experts, e.g., FS-ISAC, US-CERT, and professional publications regarding the identification of emerging security threats and vulnerabilities.
• Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action.
• Identify potential areas where existing security policies and procedures require change, or where new policies need to be developed.
• Ensure measures and systems are in place to prevent data loss; implement necessary security measures and systems to protect against data loss, e.g., firewalls, intrusion detection systems, antivirus software, threat intelligence systems, and data loss protection systems.
• Review user access certifications to verify application entitlements are appropriate for each user’s role and responsibilities.
• Maintain and enhance a strategic, comprehensive enterprise information security policy and IT risk management program.
• Provide management and Board of Directors information on IT risk assessments, security policies, security reports, security briefings, etc. related to Bank security.
• Evaluate and recommend security products, services, and procedures to enhance the overall information security program.
• Maintain all Bank policies and procedures associated with the information security program.
• Perform due diligence on third-party service providers and mission-critical systems to verify the adequacy and effectiveness of information security controls and incident response/disaster recovery plans.
• Review IT vendor SOC, SSAE, and ISO reports on an annual basis to ensure adequate security measures are in place to safeguard customer data.
• Act as a liaison with the Bank's managed security service providers:
  • Receive security alerts and coordinate appropriate responses.
  • Research security alerts including identifying source IP address, destination IP address, level of risk, devices affected, etc.
  • Respond to security alerts with appropriate communications and measures
  • Request security updates to firewall and IDS
  • Maintain information on upcoming changes and enhancements to the managed security services.
• Act as a member of the Information Technology Committee and the Business Continuity and Incident Response teams.
• Provide guidance on audits, assessments, table-top exercises, and penetration test responses to ensure compliance and identify areas for improvement.
• Develop and provide training information to business stakeholders to increase awareness of cybersecurity risk.
• Report any suspicious security-related activity to a supervisor or the Bank Security Act officer.
• Work with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture.
• Build and maintain relationships with external security partners, vendors, and consultants to enhance the bank's security capabilities.
• Performs other duties as assigned.

Qualifications

Education: Bachelor‘s Degree in Information Security, Computer Science, Information Technology, or other related field. Or equivalent work experience.

Experience:

• Minimum of seven years of combined information security, risk management, and IT work experience with a broad range of exposure to systems analysis, application development, infrastructure/network and multi-platform environments.
• Three or more years of experience with information security preferably with a financial institution.
• Professional security management certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials, is required.
• Knowledge of common information security management frameworks, such as ISO/IEC 27001, and NIST.
• Proven track record and experience in developing information security policies and procedures, as well as successfully executing programs that meet enterprise objectives.

Skills and Abilities:

• Excellent management and communication skills, both written and verbal.
• Ability to travel,
• Ability to work effectively with all levels of management, end-users and vendors.

Salary: $ 137,000/yr - $ 193,000/yr

 

Accounting and Financial Analyst – Buena Park, CA

Job Responsibilities

• Perform monthly updates to ProfitStar and generate monthly management reports. Assist in the preparation of budget and forecasts in ProfitStar.
• Assist Treasury in performing call back, settlements and safekeeping for purchases and sales in the Bank’s securities and investment portfolio.
• Prepare journal entries to record Treasury related activities, including cash, investments and wholesale fundings.
• Monitor transaction activities and post entries for daily and monthly activity.
• Prepare daily interest rate updates and provide to various constituencies in the Bank.
• Support the daily balance sheet management reporting.
• Prepare various daily and monthly account reconciliations to support the finance and accounting department.
• Ensure compliance with internal controls, policies and procedures in day-to-day operations. Ensure adherence to SOX controls, including record keeping and data testing as requested.

Qualifications

Education: Bachelor’s Degree in Business/Finance/Accounting, required.

Experience: 2 to 3 years of accounting and financial analysis experience with emphasis in budgeting and forecasting preferred, with banking experience a plus.

Skills and Abilities:

• Team player. 
• Detail oriented. 
• Ability to multi-task. 
• Proficient in mathematics, accounting or finance. 
• Intermediate Excel skills.
• Experience with ProfitStar, ITI/Fiserv, and Prologue a plus. 
• Strong verbal and written communication skills.
• Bilingual (English/Mandarin) is a plus.

Salary: $ 67,000/yr - $ 79,500/yr

Customer Service Representative – San Gabriel, CA

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Customer Service Representative –Rowland Heights, CA

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Customer Service Representative –Silver Lake, CA

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

New Accounts Representative – Silver Lake, CA

Job Responsibilities

• Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed.
• Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
• Maintains files on status of accounts and prepares appropriate branch reports.
• Promotes and cross-sells the Bank's services and products.
• Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
• Backs up supervisor duties as needed.
• Performs other duties as assigned.

Qualifications

Education:

• High school graduate or equivalent.
• Some college business classes preferred but not mandatory.

Experience:

• 2-3 years branch operations experience in a banking environment.
• Thorough knowledge of Bank products and services.

Skills and Abilities:

• PC literate.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual (English/Spanish) may be required.

Salary: $ 45,760/yr - $ 49,920/yr

Loan Portfolio Specialist – Los Angeles, CA

Job Responsibilities

• Service credit needs of existing legacy and portfolio loan customers.
• Process and monitor daily activities for loan advance transaction and construction disbursement.
• Assists Portfolio Management Manager as the point of contact for the client: acting as a liaison to credit supervision, the commercial support staff and other internal business partners.
• Monitor/review existing accounts to detect potential problems, suspicious activities, and credit quality; apply problem account administration according to regulations and the Bank’s policies and procedures.
• Co-manage loan portfolio by collecting, analyzing financial and prepare annual loan review to evaluate and ensure the credit maintains its financial covenant.
• Ongoing monitoring or credit/Covenant Compliance.
• Manage existing customer relationship and loan portfolios.
• Prepare loan write-ups for extension of loan as provided for in approved CCRs.
• Must be comfortable dealing directly with clients independently.
• Perform other administrative duties required for the maintenance of a portfolio of clients.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree in business administration or finance or equivalent.

Experience: Minimum 3 to 5 years of commercial lending or credit and experience in credit administration would be an advantage.

Skills and Abilities:

• Strong analytical and underwriting skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Strong client service skills and strong sense of urgency.
• Ability to work within set timelines while maintain quality and attention to detail.
• Bilingual may be required.

Salary: $ 54,080/yr - $ 58,240/yr

Jr. Risk Analyst – Los Angeles, CA

Job Responsibilities

• Receive training, learning Risk Management and Compliance Regulations requirements and bank policies and procedures
• Assists CRO for the Risk Assessment related to Enterprise Risk Management
• Monitors, tracks and reviews the monthly/quarterly/semi-annually/annually compliance certification from branches and business units, to ensure the compliance certifications are completed with validated information, report to supervisor any deficiency from compliance certification
• Assists in projects related to the Bank’s compliance management functions
• Assists in the lending compliance monitoring review by collecting, analyzing and summarizing information such as HMDA, Reg B loan tracking log, flood insurance tickler log,
• Assists in the mortgage lending compliance to review the TRID LECD, review mortgage loan documents due diligence and other compliance regulations
• Assists in the deposit compliance monitoring review by collecting, analyzing and reviewing the Reg CC Fund Availability, Reg DD Truth in Savings, and Reg E Error Resolution
• Monitors, updates and tracks the bank-wide compliance training log, follows up with the pending branches and departments to complete the annual trainings
• Completes department other administrative duties if necessary and performs other duties as assigned

Qualifications

Education: Bachelor’s degree or equivalent is preferred.

Experience: Minimum 1 or 2 years of experience in banking and knowledge of compliance regulation is preferred but not mandatory

Skills and Abilities:

• Excellent analytical, research, project management, and planning skills.
• PC proficient.
• Organized and detail-oriented.
• Strong written and verbal communication skills.
• Good knowledge of banking operations.

Salary: 47,840/yr - $52,000/yr

Loan Processor – Los Angeles, CA

Job Responsibilities

• Communicate with borrowers, underwriters and loan officers to assemble file for underwriting.
• Ensure that all of the documentation necessary to obtain loan approval has been received, reviewed and updated.
• Review all files for completeness and accuracy prior to loan submission.
• Review items needed on conditional approval.
• Obtain and verify all underwriting and funding conditions.
• Submit loan for final approval to underwriting.
• Maintain a pipeline of loans and is responsible for the timely and compliant flow of loans until closing.
• Perform other duties as assigned.

Qualifications

Education:

• High school diploma or equivalent.
• AA degree preferred.

Experience: Minimum 1-2 years of current mortgage loan processing experience.

Skills and Abilities:

• Computer literate.
• Effective verbal and written communication skills.
• Excellent time management and organizational skills.
• Knowledge of FNMA, FHLMC, VA and FHA guidelines.
• Bilingual (English/Mandarin) preferred.

Salary: $ 49,899.20/yr - $ 62,379.20/yr

MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

• Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel and Encompass.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin may be preferred.

Salary: $ 2,000 base salary/month plus commission

 

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

SBA Loan Assistant – Los Angeles, CA

Job Responsibilities

• Assist loan officers to request credit report, business report and CAIVRS, SAM, OFAC and UCC search.
• Coordinate with Note Department, Escrow, Title or Insurance agents for loan closing funding and disbursements.
• Assists in operational duties of the department, including secondary market sales bid submission and packaging; ticklers maintenance; loan payments, advance/ paydown process; insurance, past due loan payments follow-up and payment of referral fees and associate vendors, i.e. appraisal, environmental and title fees, etc.
• Prepare and update daily, weekly and monthly administrative reports
• Assist customers and officers and follow up on outstanding items and related questions.

Qualifications

Education: College degree in accounting or business preferred.

Experience: College degree in accounting or business preferred.

Skills and Abilities:

• PC literate in MS Word and Excel.
• Thorough accounting concepts.
• Strong verbal and written communication skills.
• Organized and detail-oriented with the ability to function in a team environment.
• Bilingual may be required.

Salary: $ 42,000/yr - $ 52,000/yr

 

Loan Documentation Specialist – Los Angeles, CA

Job Responsibilities

• Prepare loan documentation for CRE, C&I, Construction, small business and SBA loans using Finastra/LaserPro or GoDoc Solution apps in accordance with terms of approved credit commitment and complying with Bank guideline, SBA SOP rules and other regulations.
• Ensure correct input of borrowers and guarantors information as reflected in corporate and legal documents.
• Prepare lender’s instruction letter for loan closing.
• Review loan documentation prepared by attorney services against approved credit commitment.
• Work closely with loan and underwriting officers to prepare loan documents for signature by borrowers and or guarantors.
• Performs other Credit Administration duties as assigned.

Qualifications

Education: 

• Degree in Business or Accounting.

Experience: 

• Minimum two years of experience in lending or credit functions.
• Experience in review of business structure and legal entity documents and advantage.

Skills and Abilities:

• PC literate in MS Word and Excel.
• Organized and detail-oriented with the ability to function in a team environment.
• Bilingual (English/Mandarin) is a plus.

Salary: $ 48,796.80/yr - $ 61,006.40/yr  

Customer Service Representative –Spring Mountain, NV

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

 

Loan Servicing Associate – Brooklyn, NY

Job Responsibilities

• Perform loan service from new loan booking, processing transactions for loans,
• tracking insurance, and rate changes.
• Coordinate daily activities and functions of loan servicing to ensure proper
• interpretation and implementation of all regulatory requirements and bank policies.
• Assist customers and staff with related questions.
• Perform account maintenance.
• Ensure compliance with all applicable government, investors, and bank regulations.
• Perform other duties as assigned.

Qualifications

Education: AA’s degree or equivalent.

Experience: No experience required. Experience in mortgage lending is a plus.

• Skills and Abilities:
• Strong interpersonal and customer service skills.
• Positive attitude.
• PC proficiency in Microsoft Office.
• Detail-oriented and follow through skills.

Salary: $ 41,600/yr - $ 47,840/yr

 

MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

• Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• strong business development skills.
• PC proficient in Word and Excel and Encompass.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin may be preferred.

$2,000 base salary/month plus commission

 

Relationship Manager – Chicago, IL

Job Responsibilities

• Build positive and strong relationships with customers and develop new relationships that will be profitable and sustainable for the Bank.
• Cross-sell Bank’s products and services.
• Provide good financial solutions to effectively meet customer needs.
• Lead negotiation of terms and conditions with borrowers and assist with structuring of credits as needed.
• Support underwriting and credit monitoring as deemed necessary by Manager.
• Coordinate, collaborate and communicate with internal partners and departments to ensure smooth processing of customer requests and to achieve positive results.
• Participate in local community events or activities as needed to promote Bank’s brand
• Comply with all Bank policies and procedures.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: 

• 3 years of experience as a Relationship Manager or equivalent.
• Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

• Strong marketing skills, interpersonal abilities, customer service and communication skills.
• Bilingual (English/Mandarin) is a plus.

Salary: $ 130,000/yr - $ 150,000/yr

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission